CANLAN SPORTS
Canlan Sports is the largest private sector
operator and developer of recreational sports complexes in North America.
The company's success in the recreation-entertainment & hospitality
industry is attributed to a combination of innovative programming, service
delivery leadership and world-class complexes. We understand our customers’
need for service excellence and are committed to it.
The purpose of this
role is to minimize the health risk of COVID - 19 to
customers, employees, and visitors of Canlan Complexes by reducing exposure to
the virus through adherence to strict protocols and physical barriers based on
the information available to Canlan’s management at the
time it was approved.
KEY
RESPONSIBILITIES:
· Greet
all people coming to the facility pleasantly and with
courtesy – maintaining the
appropriate physical distancing (2 meters / 6
feet) . Ensure they are queued and waiting in the appropriate area,
maintaining physical distancing.
· Ensure athletes
intending to play hockey games are equipped
with appropriate PPE ( face
shields , face masks
· Advise
people of the requirements.
· Deny
entry to those who cannot comply.
· Pre-screen
customers/athletes by following a scripted questionnaire before they are
authorized to enter the facility .
· Deny
entry to those who do not meet the minimum standard as outlined in the
questionnaire.
· Ensure
each customer is aware of our COVID 19 Safety protocols and have them read the
sign that outlines the procedures they must follow prior to entering the
building.
· Apply
hand sanitizer to everyone intending to enter the facility
· Provide e visitors
with directions, to follow signage and our Health & Safety
Ambassador will take them to their dressing rooms . Assist with any
special requests.
· Provide
optimal level of customer service and maintain professionalism to resolve
customer inquiries or issues. Provide directions to sources of information
(brochures, information boards, and / or managers).
· Provide
frontline communication with customers and escalate complex issues to manager,
ensure a safe working area for all colleagues and customers.
· With disinfectant,
will wipe down common touch points identified as people enter & leave the
facility on a regular basis, and to help with players benches, etc .
· Adhere
to all control procedures and security policies.
Pay is $18/hr and we have hours available early morning
before school (ie. 5:30-8:30am), weekday evenings after school (ie. 4-11pm),
and weekends all day.
Apply here: Career Center (taleo.net)
